ASA recommends a minimum of 7 days curing for all exposed shotcrete surfaces. Wet curing is preferred to supply additional water to the concrete surface. If a spray-on curing membrane is used instead of water curing, the material should be applied at twice the manufacturer’s recommended rate for formed surfaces. Curing is important to allow the concrete to develop as much strength as possible and to help resist cracking from internal shrinkage of the concrete. Low humidity, wind, and exposure to sun will increase the need for proper curing. If the site is dewatered, the groundwater is below the concrete work, and not effective in curing the exposed shotcrete surface. The American Concrete Institute (ACI) has an excellent reference, ACI 308R-01, “Guide to Curing Concrete.” It appears your contractor is not following the industry standards as documented by ACI.